# Technical Support We provide technical support via a dedicated Discord server to resolve issues related to account access. This is not the correct channel to report Terms of Service violations, [please create a report.](https://support.fgc.network/usage/reporting-users) 1. [Join the FGC.Network support Discord server.](https://discord.gg/2KCeJg2T5U) 2. Open a new ticket by navigating to the #create-ticket channel and clicking "Open a Ticket" provided by the Tickets bot. 3. A new channel will open in the Tickets category of the server, and a support staff member will claim your ticket to work with you within 24 hours. --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://support.fgc.network/operations/technical-support.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.